Your monthly rate covers your regularly scheduled pickups. Anything outside that schedule, like an extra pickup, a container move, or an overfilled container, is billed at the rates below. We publish them here so there are no surprises on your invoice.
If your signed Service Order lists a different rate for a service, the rate on your Service Order applies. These rates are referenced in Article V of our Standard Terms and Conditions.
Per-Occurrence Services and Fees
Charged each time the service is provided or the situation occurs. Not included in your monthly rate.
| Service or fee | When it applies | Rate |
|---|---|---|
| Delivery / Drop | Delivering a container to your service location. | $100.00 per container. Waived on 36-, 48- and 60-month agreements. |
| Container Relocation | Moving a container to a different spot on your property at your request. | $50.00 per move |
| Extra Pickup | A pickup you request in addition to your regular schedule. | $125.00 per container, per pickup |
| Overage / Overfill | A container is overfilled at pickup: waste above the rim, a lid that won't close, bags or items placed on or around the container, or a container over its weight limit. | $100.00 per occurrence |
| Contamination | Trash or recycling contains prohibited or non-conforming materials (see our Schedule of Accepted Materials), or a recycling load is rejected or downgraded by the receiving facility. | $150.00 per occurrence, plus any fee the receiving facility charges us. A recycling load that can't be recycled may also be billed at our current trash disposal rate. |
| Reactivation | Restarting service after it was suspended for a past-due balance. | $50.00 per reactivation |
Container Accessories
Monthly charges for optional equipment, billed with your regular service.
| Accessory | Rate |
|---|---|
| Lock bar | $10.00 per container, per month |
| Casters (wheels) | $15.00 per container, per month |
Billing Charges
| Charge | Rate |
|---|---|
| Late payment | 1.5% per month (18% per year) on balances past the due date. If that interest is less than $25.00 when the balance is 30 days past due, a $25.00 late fee applies instead. |
| Paper invoice (Administrative Charge) | $5.00 per paper invoice. Waived while you're enrolled in both AutoPay and paperless billing. |
| Returned or declined payment | $25.00 per invoice when a card or bank account payment is declined or returned. See AutoPay and Paperless Billing Terms. |
How These Charges Work
- Taxes. Applicable state and local taxes are added as required by law.
- Surcharges. The Fuel Surcharge, Environmental Charge and Regulatory Cost Recovery Charge are calculated as described on our Fuel, Environmental & Regulatory Charges page.
- On your invoice. Each additional charge is itemized on the invoice for the period in which it occurred.
- Rate changes. We may update these rates from time to time. Updated rates are posted on this page at least 30 days before they take effect.
Questions About a Charge?
We're local, and we answer the phone. Call (520) 724-1449, Monday–Friday, 7am–5pm, and a member of our Tucson team will walk through your invoice with you.